Important Notice

Due to issues beyond our control, we’ve unfortunately had to temporarily close the workshop following a site wide electrical fault affecting our premises.

As a result, any incoming orders will not be able to be fulfilled until further notice. We are working closely with the relevant parties to resolve the issue as quickly as possible and minimise disruption wherever we can.

We really appreciate your patience and understanding during this time and will share further updates as soon as we are able to resume normal operations.

Thank you.

Privacy Policy

This Privacy Policy explains how The Sign Collective (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website or services.


1. Information We Collect
We may collect and process the following information:

– Name and company name
– Contact details including email address and phone number
– Billing and delivery addresses
– Information provided through enquiry forms or orders
– Uploaded files, artwork, or project details
– Website usage data (such as IP address and browsing behaviour)


2. How We Use Your Information
We use your information to:

– Respond to enquiries and provide quotes
– Process and fulfil orders
– Communicate with you about your project or order
– Provide artwork proofs and updates
– Improve our website and services
– Meet legal and financial obligations


3. Sharing Your Information
We only share your information where necessary to deliver our services. This may include:

– Delivery companies for delivering orders
– Payment providers for processing transactions
– Trusted subcontractors or production partners involved in your project

We do not sell or trade your personal information.


4. Data Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Your data is stored securely and only accessed where necessary to carry out our services.


5. How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.


6. Your Rights
Under UK data protection law, you have the right to:

– Access the personal data we hold about you
– Request correction of inaccurate data
– Request deletion of your data where appropriate
– Object to or restrict how your data is used

To exercise any of these rights, please contact us using the details below.


7. Cookies
Our website may use cookies to improve your browsing experience and understand how the site is used. You can control or disable cookies through your browser settings.


8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.


9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.


Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us:

The Sign Collective Ltd
Unit 4, Tarleton Courtyard,
Church Road,
Tarleton,
PR4 6UP

sales@thesigncollective.co.uk
01772 356 643

Shopping Basket
Scroll to Top