FAQs
If you’re not sure how something works or what to expect, you’ll likely find the answer here. If not, just drop us a message and we can talk it through.
We manage everything from start to finish and keep you updated at each stage. You’ll always know where things are up to.
Costs vary depending on size, style, and requirements. As everything is made to order, each quote is specific to your project.
No, all quotations are free with no obligation.
Yes, we design, produce, and install signs for both shopfronts and interiors. Everything is planned around your space to make sure it works properly and represents your brand clearly.
They’re often the first thing people see, helping them find you and understand what you do. They also provide important information and, in some cases, are required for safety or compliance.
Yes, we can offer more sustainable options where required, including recyclable and PVC-free materials. All digitally printed graphics are produced using eco-friendly inks.
It depends on your space, location, and what you need it to do. The most effective signs are clear, easy to read, and positioned properly. We can advise on the right approach to make sure it works as it should.
Payment is usually required in full once your quote has been approved. For larger projects, we may offer a staged payment option, with a deposit upfront and the remaining balance due before production or installation.
Yes, we accept all major credit and debit cards. We also offer finance options through IwocaPay.
Site Survey
A site survey helps us understand your space properly so we can plan everything with accuracy and avoid issues later on.
For most signage projects, yes. It helps us get accurate measurements, understand the space, and plan things properly from the start.
We’ll assess the location, take measurements, check access, and talk through what you’re looking to achieve so we can recommend the right solution for your space.
In some cases, yes. But for anything more involved, a survey helps avoid issues later and ensures everything is right first time.
Surveys carried out within a 10-mile radius of our workshop are free of charge. For locations further away, a fee may apply, which is deducted from the project total if you go ahead. If the project doesn’t proceed, the fee is non-refundable.
Some external signs may require planning permission, especially if they are illuminated or installed in a prominent location. We recommend checking with your local authority before installation to make sure everything is compliant.
Yes, we can carry out surveys for listed buildings and work with the appropriate specialists where needed. This ensures everything is assessed in line with heritage and planning requirements.
Design
Whether you’ve got a clear idea or need a bit of guidance, we’ll help shape a design that works for your space and your brand.
Yes, we can guide you through the process, from initial ideas through to design and signage. We’ll also help make sure your logo, fonts, and colours work properly across print and signage.
Yes, we can help develop your logo from initial ideas through to final artwork. You’ll receive proofs to review and approve before anything is finalised.
We can work with most file types, but for best results we recommend vector files such as PDF, EPS, or AI.
Files supplied as PNG or created in programs like Word or PowerPoint are often not suitable for high-quality print production and may need to be redrawn. If this is required, we will always confirm any additional costs with you first.
Yes, all artwork is supplied for approval before production begins. Nothing is manufactured until you’ve signed off the final design.
Any changes requested after approval may be subject to an additional charge.
All artwork remains the property of The Sign Collective until an order is placed.
Yes, we design, supply, and install custom office logos, wall signs, and branded graphics tailored to your space. Options range from simple printed graphics through to 3D lettering and illuminated signs.
A wide range of fonts can be used, but the most effective choice is one that is clear, legible, and suited to how and where the sign will be seen.
We can advise on the best option to make sure it remains easy to read and works properly in its environment.
Production
Production is where everything comes together. We oversee the process to make sure your signage is made correctly and ready for installation.
Turnaround times depend on artwork approval, material availability, and the complexity of the project.
On average, supply-only print and signs are produced within 3-5 working days. Projects requiring installation are typically completed within 10-20 working days.
Timings can vary from project to project, but we will always keep you updated and confirm estimated dates once artwork has been approved and payment has been received.
We work with a range of materials depending on the project, including aluminium, aluminium composite, acrylic, PVC, and vinyl.
The most suitable option will depend on where the sign is going, how it will be used, and the finish required. We can advise on what works best for your specific project.
We also offer more sustainable options where appropriate, and all digitally printed graphics are produced using eco-friendly inks.
We offer a range of finishes depending on the material and application, including gloss, matt, satin, and brushed effects.
We can also match colours where required to make sure the final result suits your brand and project requirements.
Yes, we supply flags and banners suitable for both indoor and outdoor use. They’re a simple way to increase visibility and promote your business in key locations.
Yes, we supply pavement signs designed to help attract attention and increase footfall. They’re suitable for a wide range of businesses and locations.
Decals are vinyl graphics used to display text, logos, or designs on vehicles such as vans, cars, and HGV’s. They can be cut or printed depending on the design.
Installation
Installation is the final step, where everything comes together. We make sure your signage is fitted properly, safely, and exactly as intended.
Yes, we can manage installation as part of the overall project to make sure everything is fitted correctly and safely.
We’ll let you know in advance if anything is needed, but in most cases we handle everything for you.
You can, but we always recommend using our team so we can ensure everything is installed properly and as intended.
We recommend using isopropanol alcohol with a clean microfibre cloth. Gently wipe the surface to remove dust and light dirt without damaging the finish.